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I was shocked after receiving a call this week to be told my Access to Work request was denied because I have used the service in a previous job.

At no point was I told I could only engage with the service once and that you cannot use a different provider if you need help from the service in a different job later on. I wondered if anyone else is aware of this or has experienced it?

Whats shocked me is that this is a service specifically set up to assist with disability (something that is life long) but you can only access the service once….and then nothing?